Lord Mancroft (report, March 1) was right to declare his disgust with elements of nursing in the NHS. But bad nursing is not unique to the NHS. After a five-day stay in one of London's well-known private hospitals, I completed the patient satisfaction questionnaire. I made a robust complaint about some appalling nursing. Only after a third and recorded-delivery letter to the hospital was a reply received from the chief nursing officer, informing me that, in due course, my comments might be reviewed.
Letters to the Telegraph - The Telegraph 4th March 2008
Tuesday, March 04, 2008
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