‘Zagat-style’ guide will rate hospitals - The Independent 27th October 2008

Monday, October 27, 2008

Ministers are planning the first “Zagat-style” user’s guide to the NHS, which will rate hospitals and GP practices on the basis of comments from patients. Star ratings could be given to the most popular NHS establishments in the same way as guides to eating out rank restaurants on the number of positive responses they receive.

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