Marc Leverton reports from a Bristol hostel for homeless people - The Guardian 4th July 2008

Hostels for the homeless are notoriously grim places and Jamaica Street in Bristol has been no exception. For years, residents have only been trusted to talk to staff through intercoms and thick, protective glass. Since the end of May, homeless people in Bristol have experienced the transformation of the old hostel. Jamaica Street has been refurbished and rebranded as The Compass Centre. The protective windows have gone. The foyer now has wooden laminate flooring, department store tables and chairs and potted plants.

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