Letters: Support and recognition can put smiles back on nurses' faces - The Guardian 25th June 2008

We were delighted to see that Alan Johnson (Nurses to be rated on how compassionate and smiley they are, June 18) has stressed the importance of nurses' compassion and smiles to ensure patients receive good care, which in turn may aid their recovery. We would like to draw attention to research that was done in the 1970s and 1980s.

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