Patient satisfaction levels remain in a critical condition - The Times 24th April 2008

Patient satisfaction ratings with NHS services failed to show any clear improvements between 2005-06 and 2006-07, data published by the Department of Health show. While improvements have been recorded on some indicators, others have slipped. The biggest increase was seen in the number of hospital patients saying they had enjoyed safe, high-quality, coordinated care, which rose from 65.1 per cent in 2005-06 to 69.2 per cent in 2006-07.

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