NHS hospital trust managers carry out many deceptions intended to meet government-set targets rather than attend to the needs of individual patients - stacking patients in ambulances outside A&E departments (News, last week) is just one of them. Others include discharging patients before they are fit enough, delaying giving diagnoses by keeping patients waiting for results, follow-up outpatient appointments not being made and hospitals cancelling appointments then claiming the patient has failed to turn up, and numerous instances of double accounting regarding hospital treatments.
Letters: An NHS that chases targets leads to chaos - The Observer 24th February 2008
Sunday, February 24, 2008
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